If you have any questions or are looking for further information, please contact the Group Client Key Account Management Clearing Team, your Key Account Manager or your Technical Account Manager.

To receive all relevant information about the implementation of Eurex Clearing’s EurexOTC Clear regularly, please also register a project coordinator and a technical contact for EurexOTC Clear in the Eurex Clearing’s Member Section (Member Section > Contacts > Release Contacts).

We also operate dedicated helpdesks to provide customers with reliable assistance from qualified and helpful experts.

Helpdesk Clearing Operations

Derivatives Clearing

T +49-69-211-1 12 50
F +49-69-211-1 43 34

EurexOTC Helpdesk

EurexOTC Clear Service (Production)

T +49-69-211-1 28 28

EurexOTC Helpdesk

EurexOTC Clear Service (Simulation)

T +49-69-211-1 25 25

EurexOTC Clear Member Readiness Team

Release and Simulation Support

Risk Hotline

Margining Risk Reports

T +49-69-211-1 24 52
F +49-69-211-1 84 40


Default Management Processes

T +49-69-211-1 33 99
F +49-69-211-1 84 40