Contact our Helpdesks

In case you need support regarding trading GUI, mistrade handling, training courses or examinations please contact our functional helpdesk. 

Eurex Repo Functional Helpdesk

Eurex Repo | Administration & Operation

Theilerstrasse 1a
CH-6300 Zug

T +41 (0)43 430 72 20
F +41 (0)43 430 72 75

In case you need support regarding technical connection to F7, new release upgrades or hardware components please contact our technical helpdesk. 

Deutsche Börse Customer Technical Support

T +49 69 211 10877

Market Status


The market status window is an indication regarding the current technical availability of the trading system. It indicates whether news board messages regarding current technical issues of the trading system have been published or will be published shortly.

We strongly recommend not to take any decisions based on the indications in the market status window but to always check the production news board for comprehensive information on an incident.

An instant update of the Market Status requires an enabled up-to date Java™ version within the browser.