In case you need support regarding trading GUI, mistrade handling, training courses or examinations please contact our functional helpdesk.
In case you need support regarding technical connection to F7, new release upgrades or hardware components please contact our technical helpdesk.
The market status window is an indication regarding the current technical availability of the trading system. It indicates whether news board messages regarding current technical issues of the trading system have been published or will be published shortly.
We strongly recommend not to take any decisions based on the indications in the market status window but to always check the production news board for comprehensive information on an incident.
An instant update of the Market Status requires an enabled up-to date Java™ version within the browser.