Client Contacts

Customer Technical Support

Service times: Mon - Fri, 01:00 - 23:00 CET

T +49 69 211 – VIP number

Global Account Management

Service times: 08:00  – 17:00 CET

T T +49-69-211-10 333

Market Supervision Trading

Service times: Monday - Friday | 01:00-23:00 CET

T +49-69-211-1-1210

Market Status


The market status window is an indication regarding the current technical availability of the trading system. It indicates whether news board messages regarding current technical issues of the trading system have been published or will be published shortly.

We strongly recommend not to take any decisions based on the indications in the market status window but to always check the production news board for comprehensive information on an incident.

An instant update of the Market Status requires an enabled up-to date Java™ version within the browser.