The service status displays information about delays and availability of selected reports and systems at start and end-of-day. The messages are automatically generated. Please click here to see the service status of Deutsche Börse Groups technical infrastructure.
The system status provides information on delays during the technical start-of-day or end-of-day process.
Prisma / ARP
Up until 4 p.m. on any given day, the displayed information on the distribution of individual reports or files refers to the previous day.
At 4 p.m., this is replaced by information on the current day’s distributions which will be displayed for 24 hours.
If there are multiple intraday distributions of the same report, information will only be displayed for the latest distribution.
Eurex Frankfurt AG
Key Account Management
Service times from 09:00 - 18:00 CET
T +49-69-211-10 333
Market Status ⓘ
The market status window is an indication regarding the current technical availability of the trading system. It indicates whether news board messages regarding current technical issues of the trading system have been published or will be published shortly.
We strongly recommend not to take any decisions based on the indications in the market status window but to always check the production news board for comprehensive information on an incident.
An instant update of the Market Status requires an enabled up-to date Java™ version within the browser.