Onboarding Support

Technical Onboarding

For a smooth start in production, Eurex provides a dedicated simulation environment to give Trading Participants the opportunity to perform comprehensive testing. Trading Participants are asked to make themselves familiar beforehand with the following technologies:

In case of any questions, require further information, or require tailored simulation support, please contact your Onboarding Manager or client.services@eurex.com.


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Market Status


The market status window is an indication regarding the current technical availability of the trading system. It indicates whether news board messages regarding current technical issues of the trading system have been published or will be published shortly.

We strongly recommend not to take any decisions based on the indications in the market status window but to always check the production news board for comprehensive information on an incident.

An instant update of the Market Status requires an enabled up-to date Java™ version within the browser.