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Circulars & Newsflashes
It has come to our attention that criminals are currently increasingly using the name and logo of Eurex for investment fraud and other criminal activities (such as phishing). The aim is to trick potential victims into transferring money, disclosing sensitive data (such as passwords or account information), or installing malware.
We would like to clarify that these fraud attempts are not connected to us in any way, and we expressly distance ourselves from them. We neither endorse nor authorize them.
To safeguard against such potential risks, please note the following:
Please note that the aforementioned points are not exhaustive. Instead, they present a summary of recurring patterns employed by fraudsters that have been identified through a review of reported cases. For additional insights on the methods employed by fraudsters, please refer to the following resources.
If you recognize any of the patterns described above in your specific case, we recommend that you cease communication and either report the incident to the Federal Financial Supervisory Authority (BaFin) via this link or contact your local police station.
Market Status ⓘ
XEUR
The market status window is an indication regarding the current technical availability of the trading system. It indicates whether news board messages regarding current technical issues of the trading system have been published or will be published shortly.
Please find further information about incident handling in the Emergency Playbook published on the Eurex webpage under Support --> Emergencies and safeguards. Detailed information about incident communication, market re-opening procedures and best practices for order and trade reconciliation can be found in the chapters 4.2, 4.3 and 4.5, respectively. Concrete information for the respective incident will be published during the incident via newsboard message.
We strongly recommend not to take any decisions based on the indications in the market status window but to always check the production news board for comprehensive information on an incident.
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