Emergencies & safeguards

Emergency handling

If the T7 trading system is (partially) unavailable, it is our intention to provide market participants with a swift, but also precise and regular information. This information is distributed via different emergency communication channels such as T7 GUI news board (if T7 is available), e-mail, SMS, website message, the Eurex App or as automatically generated emergency messages by T7. The overview below does not only provides information how the exchange handles emergency situation, but also supports our Trading Participants to be prepared as best as possible for the rarely occurring incident cases.
 

Eurex Trading Safeguards

Eurex offers a wide range of integrated risk management functionalities. These safeguards not only serve Eurex to ensure orderly trading while operating safe markets but also enable customers to manage their own risk more efficiently. The overview below provides an wholistic view on relevant trading safeguards for Trading Participants and Clearing Members.


Market Status

XEUR

The market status window is an indication regarding the current technical availability of the trading system. It indicates whether news board messages regarding current technical issues of the trading system have been published or will be published shortly.

We strongly recommend not to take any decisions based on the indications in the market status window but to always check the production news board for comprehensive information on an incident.

An instant update of the Market Status requires an enabled up-to date Java™ version within the browser.