Contact
Customer Technical Support / Technical Helpdesk
Service times from Monday 01:00 – Friday 23:00 CET
(no service on Saturday and Sunday)
T +49-69-2 11-VIP / +49-69-2 11-1 08 88 (all)
Contact
Sales Continental Europe | Equity & Index Sales EMEA
Mon-Fri 09:00 - 18:00 CET
T +49-69-211-1 39 40
Contact
Eurex Repo Sales & Relationship Management
Frankfurt/London/Paris/Zug
T +49-69-2 11-1 40 40
Contact
Key Account Management
Service times from 09:00 - 18:00 CET
T +49-69-211-10 333
Contact
Member Section
Customer Support
Service times from 09:00 - 18:00 CET
T +49-69-211-1 78 88
Contact
Customer Helpdesk Equity & Index Derivatives
Service times from Monday 01:00 – Friday 23:00 CET
(no service on Saturday and Sunday)
T +49-69-2 11-1 12 10
F +49-69-2 11-1 12 11
Contact
Customer Helpdesk Interest Rate Derivatives
Service times from Monday 07:00 – Friday 22:30 CET
(no service on Saturday and Sunday)
T +49-69-211-1 12 40
F +49-69-211-1 12 41
Contact
Contact
Frankfurt
T +49-69-211-1 38 59
London
T +44-20-78 62-72 76
Hong Kong
T +852-2530-7820
Contact
60485 Frankfurt am Main
Contact
Contact
Head of FIC ETD Product Design | FIC ETD Product Design
T +44 20-78 62-76 54
Contact
Eurex Clearing AG | Head of FX Sales
FX Derivatives
T +49-69-211-1 21 55
Contact
Contact
Contact
Customer Functional Support / Functional Helpdesk
Mon - Fri 07:15 - 18 :00 CET
Support regarding trading GUI, mistrade handling, training courses and examinations.
T +41-43-4 30-72 20
Contact
Customer Technical Support / Technical Helpdesk
T +41-43-4 30-72 40
F +41-43-4 30-72 80
Market Status ⓘ
XEUR
The market status window is an indication regarding the current technical availability of the trading system. It indicates whether news board messages regarding current technical issues of the trading system have been published or will be published shortly.
We strongly recommend not to take any decisions based on the indications in the market status window but to always check the production news board for comprehensive information on an incident.
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