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Aug 02, 2018

Eurex Clearing

Activation of Transport Layer Security (TLS) 1.2 encryption for e-mail communication on 17 December 2018

Unencrypted e-mail traffic poses a great risk to businesses. In order to mitigate this threat, Deutsche Börse Group will start sending only encrypted e-mails to its customers as of Monday, 17 December 2018. Deutsche Börse Group will activate the Transport Layer Security (TLS) 1.2 protocol for all its e-mail gateway servers in order to safeguard against the risk of data loss and to protect confidentiality of critical data that will be sent by Deutsche Börse Group to its customers. TLS will be used as the primary encryption method. As a result, all outgoing e-mails will be encrypted as of 17 December 2018.

We urge our customers to ensure that all future e-mail communication with Deutsche Börse Group is performed via TLS encryption.

Market Status ⓘ

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The market status window is an indication regarding the current technical availability of the trading system. It indicates whether news board messages regarding current technical issues of the trading system have been published or will be published shortly.

Please find further information about incident handling in the Emergency Playbook published on the Eurex webpage under Support --> Emergencies and safeguards. Detailed information about incident communication, market re-opening procedures and best practices for order and trade reconciliation can be found in the chapters 4.2, 4.3 and 4.5, respectively. Concrete information for the respective incident will be published during the incident via newsboard message. 

We strongly recommend not to take any decisions based on the indications in the market status window but to always check the production news board for comprehensive information on an incident.

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