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May 30, 2012

Eurex

Availability of Back-Office Staff

Eurex Deutschland and Eurex Zürich (the Eurex Exchanges) refer to the existing admission requirement for Non-Clearing Members (NCMs) to have back-office staff available during and after business days in order to ensure orderly fulfilment of NCMs’ obligations related to the operation of a back-office.
If back-office staff is not available pursuant to § 27, Paragraph 1, Number 2 of the Exchange Rules for Eurex Deutschland and Eurex Zürich for Eurex Clearing’s queries or for other counterparties which want to close back-office-related transactions, an approach has been introduced in order for the Eurex Exchanges to ensure that this requirement is fulfilled by the NCM. The Exchange Rules for Eurex Deutschland and Eurex Zürich can be found on the Eurex website www.eurexchange.com under the following path: Documents > Rules & Regulations > Exchange Regulations

Market Status ⓘ

XEUR

The market status window is an indication regarding the current technical availability of the trading system. It indicates whether news board messages regarding current technical issues of the trading system have been published or will be published shortly.

Please find further information about incident handling in the Emergency Playbook published on the Eurex webpage under Support --> Emergencies and safeguards. Detailed information about incident communication, market re-opening procedures and best practices for order and trade reconciliation can be found in the chapters 4.2, 4.3 and 4.5, respectively. Concrete information for the respective incident will be published during the incident via newsboard message. 

We strongly recommend not to take any decisions based on the indications in the market status window but to always check the production news board for comprehensive information on an incident.

An instant update of the Market Status requires an enabled up-to date Java™ version within the browser.