Eurex
Dear Eurex Participant,
We at Deutsche Börse Group strive to continuously improve our services for our clients. Today, we are pleased to announce the following new offering:
With this new service, we will offer network support to our clients at fixed slots on Saturdays once per month. Please contact your Technical Key Account Manager (TKAM) for booking your time slots.
If you have any questions or comments, please do not hesitate to contact your TKAM or send an e-mail to: cts@deutsche-boerse.com.
We value your feedback: What do you think of our new service? Does it meet your needs? Do you think we can do better? Please let us know and we will initiate further improvements.
Kind regards,
Your Client Services Team
Visit the Next Generation ETD Contracts webpage for all your Trading and Clearing content!
Recipients: | All Trading Participants of Eurex Deutschland and Vendors | |
Target group: | IT/System Administration | |
Contact: | cts@deutsche-boerse.com | |
Web: | www.eurex.com |
Market Status ⓘ
XEUR
The market status window is an indication regarding the current technical availability of the trading system. It indicates whether news board messages regarding current technical issues of the trading system have been published or will be published shortly.
Please find further information about incident handling in the Emergency Playbook published on the Eurex webpage under Support --> Emergencies and safeguards. Detailed information about incident communication, market re-opening procedures and best practices for order and trade reconciliation can be found in the chapters 4.2, 4.3 and 4.5, respectively. Concrete information for the respective incident will be published during the incident via newsboard message.
We strongly recommend not to take any decisions based on the indications in the market status window but to always check the production news board for comprehensive information on an incident.
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