A member of
Eurex
Effective immediately, Eurex offers a new service on its website www.eurexchange.com under the link:
Technology > Service-Status
On this page, information will be displayed regarding the availability of selected reports and delays in the availability of trading and clearing systems at start-of-day and end-of-day. The information displayed are generated automatically. Further information can be found on the website itself.
The new area on the website is an additional service indicating potential system malfunction. We however recommend to not take any decision based on the information provided, but to rely on the information provided about potential delays via the respective Newsboard.
If you have any questions, please contact your Technical Key Account Manager under your VIP number or via e-mail to cts@deutsche-boerse.com.
Market Status ⓘ
XEUR
The market status window is an indication regarding the current technical availability of the trading system. It indicates whether news board messages regarding current technical issues of the trading system have been published or will be published shortly.
Please find further information about incident handling in the Emergency Playbook published on the Eurex webpage under Support --> Emergencies and safeguards. Detailed information about incident communication, market re-opening procedures and best practices for order and trade reconciliation can be found in the chapters 4.2, 4.3 and 4.5, respectively. Concrete information for the respective incident will be published during the incident via newsboard message.
We strongly recommend not to take any decisions based on the indications in the market status window but to always check the production news board for comprehensive information on an incident.
An instant update of the Market Status requires an enabled up-to date Java™ version within the browser.