Release March 2023

The following changes and enhancements will be introduced with the Member Section Release March 2023:

  • Improved Emergency Notification
  • Improved Independent Software Vendor (ISV) function

Production start: 27 March 2023

Release Items/ Participants Requirements



Action Item

Improved Emergency Notification function

The Emergency Notifications Tool (ENT) is used to send emergency messages to Clearing Members via e-mail and text message in emergency situations. We will upgrade our internal technical infrastructure and will introduce an improved user interface. 

To ensure that the stored contact information for the emergency messages is up to date, we kindly ask participants to log in to the Member Section after the introduction on 27 March 2023 and go to "My Profile > Emergency Notifications" to review their provided contact information such as e-mail address and phone number and, if required, make updates to ensure a reliable communication.

Please make sure to review your stored contact information on an annual basis.

Improved Independent Software Vendor (ISV) function

With this release we will upgrade our technical infrastructure and introduce an improved interface for users and ISVs providing the already available functionality. 

The upgrade does not require any actions from Member Section users.

Are you looking for information on a previous initiative? We have stored information about our previous initiatives in our Archive for you!



Member Section
Customer Support

Service times from 09:00 - 18:00 CET

T +49-69-211-1 78 88

Market Status


The market status window is an indication regarding the current technical availability of the trading system. It indicates whether news board messages regarding current technical issues of the trading system have been published or will be published shortly.

Please find further information about incident handling in the Emergency Playbook published on the Eurex webpage under Support --> Emergencies and safeguards. Detailed information about incident communication, market re-opening procedures and best practices for order and trade reconciliation can be found in the chapters 4.2, 4.3 and 4.5, respectively. Concrete information for the respective incident will be published during the incident via newsboard message. 

We strongly recommend not to take any decisions based on the indications in the market status window but to always check the production news board for comprehensive information on an incident.

An instant update of the Market Status requires an enabled up-to date Java™ version within the browser.