Initiatives & Releases

Member Section Releases

Release March 2024

With this Member Section Release the following change will be introduced:

  • PIN for questionnaire submission available via the Member Section

Production start: 25 March 2024 

Release Items/ Participants Requirements



Action Item

PIN for questionnaire submission available via the Member Section

Central Coordinators use the PIN during submissions of Readiness Statements or Due Dilligence Questionnaires via online forms.

This PIN is required for the verification of identities when submitting such questionnaires. With this Member Section release, the Trading/Clearing PIN will be made available within in the Member Section under the following path: My Profile > PIN.

Please note, that the PIN icon, and its associated data, will only be visible to Central Coordinators and their Deputies, who will now have the PIN to hand with no need to receive a reminder nor contact Deutsche Börse. 

Eurex strongly recommends to keep the PIN secure to avoid misuse. With the availability of the PIN within the Member Section, Eurex will not send out the PIN via email notifications anymore.

All Central Coordinators are asked to review their Member Section contacts and ensure that at least one Deputy is setup in the Member Section to help ensure that the PIN is available when required.

Are you looking for information on a previous initiative? We have stored information about our previous initiatives in our Archive for you!



Member Section
Customer Support

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Market Status


The market status window is an indication regarding the current technical availability of the trading system. It indicates whether news board messages regarding current technical issues of the trading system have been published or will be published shortly.

Please find further information about incident handling in the Emergency Playbook published on the Eurex webpage under Support --> Emergencies and safeguards. Detailed information about incident communication, market re-opening procedures and best practices for order and trade reconciliation can be found in the chapters 4.2, 4.3 and 4.5, respectively. Concrete information for the respective incident will be published during the incident via newsboard message. 

We strongly recommend not to take any decisions based on the indications in the market status window but to always check the production news board for comprehensive information on an incident.

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