29 Apr 2019

XEUR : Emergency Info: T7 Admin and Clearer GUI not available

Due to technical problems, the Eurex T7 Admin GUI and T7 Clearer GUI are not available at the moment. We are investigating and will keep you informed. Please do not hesitate to call Market Supervision for any questions you may have. T7 Trader GUI is available.
Aufgrund einer technischen Stoerung steht das EUREX T7 Admin GUI und das T7 Clearer GUI derzeit nicht zur Verfuegung. Wir untersuchen die Stoerung und werden Sie informieren. Sollten Sie Fragen haben, wenden Sie sich bitte an Market Supervision. Das T7 Trader GUI steht Ihnen zur Verfuegung.

Market Status


The market status window is an indication regarding the current technical availability of the trading system. It indicates whether news board messages regarding current technical issues of the trading system have been published or will be published shortly.

Please find further information about incident handling in the Emergency Playbook published on the Eurex webpage under Support --> Emergencies and safeguards. Detailed information about incident communication, market re-opening procedures and best practices for order and trade reconciliation can be found in the chapters 4.2, 4.3 and 4.5, respectively. Concrete information for the respective incident will be published during the incident via newsboard message. 

We strongly recommend not to take any decisions based on the indications in the market status window but to always check the production news board for comprehensive information on an incident.

An instant update of the Market Status requires an enabled up-to date Java™ version within the browser.