14 Feb 2019

XEUR : Emergency Information GUI Failover

Please be aware that due to a failover in the Eurex T7 system (MIC:XEUR) all customers must re login to the GUI. Please do not hesitate to call Market Supervision for any questions you may have.
Aufgrund eines Failovers im Eurex GUI des T7 Systems (MIC:XEUR) muessen Kunden sich erneut anmelden. Sollten Sollten Sie Fragen haben, wenden Sie sich bitte an Market Supervision.
Market Supervision +496921111210

Market Status


The market status window is an indication regarding the current technical availability of the trading system. It indicates whether news board messages regarding current technical issues of the trading system have been published or will be published shortly.

Please find further information about incident handling in the Emergency Playbook published on the Eurex webpage under Support --> Emergencies and safeguards. Detailed information about incident communication, market re-opening procedures and best practices for order and trade reconciliation can be found in the chapters 4.2, 4.3 and 4.5, respectively. Concrete information for the respective incident will be published during the incident via newsboard message. 

We strongly recommend not to take any decisions based on the indications in the market status window but to always check the production news board for comprehensive information on an incident.

An instant update of the Market Status requires an enabled up-to date Java™ version within the browser.