Dear Eurex Participant,
We are pleased to announce that Eurex Exchange and Eurex Clearing will introduce the new section "Support" on the website www.eurex.com as of 1 March 2021.
By introducing the "Support" section, we will streamline the service and support experience by consolidating all service and support content in the new dedicated section. Through this optimised operational set-up, clients will benefit from reduced administrative effort, as they will find all content relevant for operations, projects and support in one place.
What will change?
Besides a lot of new support-related content that will be published for the first time, the content currently published under "Tech" and "Initiatives" will be integrated in the new “Support” section on the Eurex website as of 1 March 2021:
"Tech": Current location: www.eurex.com > Trade > Tech
(The German version currently located under www.eurex.com > "Handel > Technologie" will cease to exist.)
"Initiatives": Current location: www.eurex.com > Trade > Find > Initiatives
"Tech": Current location: www.eurex.com > Clear > Tech
"Initiatives": Current location: www.eurex.com > Clear > Find > Initiatives
All links to the webpages and documents that are currently published under the navigation areas “Tech” and “Initiatives” will change.
In order to provide you with an overview of all changes, we have published a changelog with all affected webpages and a list of the new links to the new "Support" section. The new links will be activated on 1 March 2021. The changelog is available under this link:
We kindly ask Eurex Exchange Participants to review any active scripts they might be using and make adjustments if required.
If you have any questions or comments, please do not hesitate to contact your Key Account Manager or send an e-mail to email@example.com.
Your Client Services Team
All Trading Participants of Eurex Deutschland and Vendors
Front Office/Trading, Middle + Back Office, IT/System Administration, Auditing/Security Coordination
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