A member of
Eurex
In order to provide Members with technical support on January 1, 2011, Eurex would like to announce that Eurex Customer Technical Support will be available on this day from 06:00 CET to 12:00 CET.
Eurex Customer Technical Support can be reached under tel. +49-69-211-12 00 and will be available to support Members, in particular with regard to queries concerning the Theoretical Price Files and reports.
Eurex also would like to remind Members that this year’s last trading day of the Eurex Exchanges will be Thursday, December 30, 2010, and that there will be reduced trading hours for some products. This is also the last day of the year on which the Eurex® system allows exercises. Furthermore, on December 24 and 31, 2010 clearing, settlement and cash payments in euro, Swiss francs, U.S. dollar and British pound due from
previous day’s settlement will be processed on both days. For further information regarding year-end trading hours at Eurex as well as clearing, settlement and cash payments on December 24, 30 and 31, 2010 please see Eurex circular 233/10.
Market Status ⓘ
XEUR
The market status window is an indication regarding the current technical availability of the trading system. It indicates whether news board messages regarding current technical issues of the trading system have been published or will be published shortly.
Please find further information about incident handling in the Emergency Playbook published on the Eurex webpage under Support --> Emergencies and safeguards. Detailed information about incident communication, market re-opening procedures and best practices for order and trade reconciliation can be found in the chapters 4.2, 4.3 and 4.5, respectively. Concrete information for the respective incident will be published during the incident via newsboard message.
We strongly recommend not to take any decisions based on the indications in the market status window but to always check the production news board for comprehensive information on an incident.
An instant update of the Market Status requires an enabled up-to date Java™ version within the browser.