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Eurex Frankfurt AG
Customer Helpdesk Equity & Index Derivatives
Service times from Monday 01:00 – Friday 23:00 CET
(no service on Saturday and Sunday)
T +49-69-2 11-1 12 10
F +49-69-2 11-1 12 11
Eurex Frankfurt AG
Customer Technical Support / Technical Helpdesk
Service times from Monday 01:00 – Friday 23:00 CET
(no service on Saturday and Sunday)
T +49-69-2 11-VIP / +49-69-2 11-1 08 88 (all)
Eurex Repo F7 Functional Helpdesk
Customer Functional Support / Functional Helpdesk
Mon - Fri 07:15 - 18 :00 CET
Support regarding trading GUI, mistrade handling, training courses and examinations.
T +41-43-4 30-72 20
Market Status ⓘ
XEUR
The market status window is an indication regarding the current technical availability of the trading system. It indicates whether news board messages regarding current technical issues of the trading system have been published or will be published shortly.
We strongly recommend not to take any decisions based on the indications in the market status window but to always check the production news board for comprehensive information on an incident.
An instant update of the Market Status requires an enabled up-to date Java™ version within the browser.