Initiatives & Releases

Member Section Releases

Release September 2023

With this Member Section Release, Eurex is introducing a new Member Section service for Trading Participants.

The following changes and enhancements will be introduced with this release:

  • Digital provision of legal notifications with respect to TES trade reversals and mistrade applications in the Member Section and simultaneous decommissioning of dispatch via post

Production start: 04 September 2023 



Release Items/ Participants Requirements

Feature/Enhancement

Details

Action Item

Digital provision of legal notifications regarding TES trade reversals and mistrade applications in the Member Section 

With the introduction of this release, Eurex Trading Participants will receive their legal notifications about TES trade reversals as well as mistrade applications not via post anymore. Instead, the legal notifications will be available within the Member Section under the following path:


Reports > Mistrade Notifications (Eurex) 


As of 4 September 2023, above legal notifications will only be provided in the Member Section. As of the same date, dispatch by post will be decommissioned. Therefore, it is important that individuals who require access to the legal notifications register in the Member Section and/or request permission to access the notifications. 


This new way of processing the legal notifications digitally and fully compliant via our one-stop shop Member Section offers a substantially faster and environmentally sustainable delivery of the TES trade reversals and mistrade notifications. 



All Eurex Central Coordinators will have access to the new functionality per default and thus will not need to perform any action.  


Everyone else needs to request the permission to use the new functionality.


To request the permission, please follow these steps: 



a. new user without Member Section access: 


Please click here to register for the Member Section by using your corporate e-mail. Please have the Member ID of your company at hand to complete the registration process.

Supporting information regarding the registration process can be found here: Member Section Support.


After the registration has been completed, request permission to access the list of legal notifications via the following path:

My Profile > Permissions > Company Administration > Eurex Mistrade Letter Reports. 



b. Existing user of the Member Section: 


Request permission to access the list of legal notifications via the following path:

My Profile > Permissions > Company Administration > Eurex Mistrade Letter Reports. 


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Contact

Eurex
Member Section
Customer Support

Service times from 09:00 - 18:00 CET

T +49-69-211-1 78 88

member.section@deutsche-boerse.com

Market Status

XEUR

The market status window is an indication regarding the current technical availability of the trading system. It indicates whether news board messages regarding current technical issues of the trading system have been published or will be published shortly.

Please find further information about incident handling in the Emergency Playbook published on the Eurex webpage under Support --> Emergencies and safeguards. Detailed information about incident communication, market re-opening procedures and best practices for order and trade reconciliation can be found in the chapters 4.2, 4.3 and 4.5, respectively. Concrete information for the respective incident will be published during the incident via newsboard message. 

We strongly recommend not to take any decisions based on the indications in the market status window but to always check the production news board for comprehensive information on an incident.

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