Connectivity Support

Eurex Enhanced Trading Interface (Eurex ETI)

The Enhanced Trading Interface (ETI) is the high performance interface designed for participants who require the highest throughput and the lowest latency for their transactions.

The ETI provides all trading functions of T7:

  • Order handling
  • Quote handling including quote activation and inactivation
  • Execution notifications
  • Market maker protection mechanisms (derivatives markets only)
  • Creation of a strategy (derivatives markets only)
  • Request for quote
  • Cross request
  • T7 Entry Service
  • Eurex/Xetra EnLight, the Selective Request for Quotes Service (SRQS)
  • Eurex Improve, the Client Liquidity Improvement Process (CLIP, derivatives markets only)
  • Basket Trading (derivatives markets only)
  • Access to private reference data (e.g., list of own users/sessions, trade enrichment rules)
  • Specialist model: private quote request, locked stock functionality (cash markets only)

All application messages between the client and the ETI follow FIX V5.0 SP2 semantics including all officially approved extension packs.

Please also have a look at the timeline of our initiatives.



Eurex Frankfurt AG
Customer Technical Support / Technical Helpdesk

Service times from Monday 01:00 – Friday 23:00 CET
(no service on Saturday and Sunday)

Please contact your Technical Account Manager via your personal VIP number which can be found in the Member Section.

T +49-69-211-VIP / +49-69-211-1 08 88 (all)

Market Status


The market status window is an indication regarding the current technical availability of the trading system. It indicates whether news board messages regarding current technical issues of the trading system have been published or will be published shortly.

Please find further information about incident handling in the Emergency Playbook published on the Eurex webpage under Support --> Emergencies and safeguards. Detailed information about incident communication, market re-opening procedures and best practices for order and trade reconciliation can be found in the chapters 4.2, 4.3 and 4.5, respectively. Concrete information for the respective incident will be published during the incident via newsboard message. 

We strongly recommend not to take any decisions based on the indications in the market status window but to always check the production news board for comprehensive information on an incident.

An instant update of the Market Status requires an enabled up-to date Java™ version within the browser.