DEUTSCH:
Sehr geehrte Damen und Herren,
aufgrund einer Unregelmäßigkeit in den börseninternen Systemen musste der Report CB192 vom 30.11.2023 neu prozessiert werden. Der Report wird für alle Kunden neu generiert und auf dem üblichen Weg bis zum Ende des heutigen Geschäftstages zur Verfügung gestellt.
Für Rückfragen stehen wir Ihnen unter der Telefonnummer +49 (0)69 2 11-1 33 88 gerne zur Verfügung.
Mit freundlichen Grüßen
Client Operations Support
ENGLISH:
Dear Sir or Madam,
Following irregularities in the internal Exchange systems, the fee report CB192 from 30.11.2023 had to be re-processed. The report will be newly generated for all customers and made available in the usual way until end of business day.
Please do not hesitate to contact us at tel. +49 (0)69 2 11-1 33 88 for any questions you may have.
Kind regards
Client Operations Support
Market Status ⓘ
XEUR
The market status window is an indication regarding the current technical availability of the trading system. It indicates whether news board messages regarding current technical issues of the trading system have been published or will be published shortly.
Please find further information about incident handling in the Emergency Playbook published on the Eurex webpage under Support --> Emergencies and safeguards. Detailed information about incident communication, market re-opening procedures and best practices for order and trade reconciliation can be found in the chapters 4.2, 4.3 and 4.5, respectively. Concrete information for the respective incident will be published during the incident via newsboard message.
We strongly recommend not to take any decisions based on the indications in the market status window but to always check the production news board for comprehensive information on an incident.
An instant update of the Market Status requires an enabled up-to date Java™ version within the browser.
