24 Nov 2023

To all Eurex Clearing Members


Sehr geehrte Damen und Herren,

Aufgrund technischer Unregelmäßigkeiten sind die Entgelte Reports CB235, CB236 and CB237 vom Geschäftstag 23.11.2023 fehlerhaft. Korrigierte Reports werden allen Kunden auf dem üblichen Weg zur Verfügung gestellt, sobald der Fehler behoben worden ist.

Für Rückfragen stehen wir Ihnen unter der Telefonnummer +49 (0)69 2 11-1 33 88 gerne zur Verfügung.

Mit freundlichen Grüßen

Client Operations Support


Dear Sir or Madam,

Due to technical irregularities the fee reports CB235, CB236 and CB237 from business day 23.11.2023 are incorrect. Corrected reports will be made available to all customers in the usual way as soon as the issue has been resolved.

Please do not hesitate to contact us at tel. +49 (0)69 2 11-1 33 88 for any questions you may have.

Kind regards

Client Operations Support

Market Status


The market status window is an indication regarding the current technical availability of the trading system. It indicates whether news board messages regarding current technical issues of the trading system have been published or will be published shortly.

Please find further information about incident handling in the Emergency Playbook published on the Eurex webpage under Support --> Emergencies and safeguards. Detailed information about incident communication, market re-opening procedures and best practices for order and trade reconciliation can be found in the chapters 4.2, 4.3 and 4.5, respectively. Concrete information for the respective incident will be published during the incident via newsboard message. 

We strongly recommend not to take any decisions based on the indications in the market status window but to always check the production news board for comprehensive information on an incident.

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