15 Dec 2023

Update: Erroneous collateral value reduction

Dear members,

Please be informed that the issue was partially solved. Securities previously impacted by incorrect ineligibility are now re-evaluated. We returned overnight margin calls to effected members in full amount.

But we still strongly encourage all members to review their collateral positions and if necessary adjust them accordingly. If you need any assistance please call +49 69 211 11250 or send email to

Eligibility issue has still impact on triparty collateral exposures. We are working on solutions and will update you as soon as possible.

Market Status


The market status window is an indication regarding the current technical availability of the trading system. It indicates whether news board messages regarding current technical issues of the trading system have been published or will be published shortly.

Please find further information about incident handling in the Emergency Playbook published on the Eurex webpage under Support --> Emergencies and safeguards. Detailed information about incident communication, market re-opening procedures and best practices for order and trade reconciliation can be found in the chapters 4.2, 4.3 and 4.5, respectively. Concrete information for the respective incident will be published during the incident via newsboard message. 

We strongly recommend not to take any decisions based on the indications in the market status window but to always check the production news board for comprehensive information on an incident.

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