Eurex
Dear Eurex Participant,
With this Newsflash, we would like to remind you about the go-live of the new Member Section two-factor authentication process. The new two-factor authentication process for login is mandatory for all Member Section users starting 17 April 2023.
We kindly ask Participants to log in to the Member Section between 17 April and 28 April 2023. With a successful login, the new authentication method via e-mail and verification code is set up for you automatically. There is no further action required if you wish to continue using e-mail authentication only. The authentication via e-mail will be the default method for all users.
Please note: Users who have not logged in between 17 April 2023 and by the close of business on 28 April 2023 will receive an error message when trying to log in.
Those users will be required to firstly reset their password via “Forgot your password?” and set up the new two-factor authentication process. This is done by logging in using the verification code they will receive by e-mail. The password reset process is explained under: Member Section Support > FAQ > How can I reset my password?
Learn more about the two-factor authentication process on the dedicated Support page under the following link: Support > Initiatives & Releases > Member Section Releases > Release April 2023.
If you have questions or require further information, please contact your Key Account Manager or send an e-mail to: member.section@deutsche-boerse.com.
Kind regards,
Your Client Services Team
Visit the Next Generation ETD Contracts webpage for all your Trading and Clearing content!
Recipients: | All Trading Participants of Eurex Deutschland and Vendors | |
Target groups: | All users of the Member Section | |
Related circular: | Eurex Circular 026/23 | |
Contact: | Your Key Account Manager or: member.section@deutsche-boerse.com | |
Web: | Support > Initiatives & Releases > Member Section Releases > Release April 2023; Member Section homepage |
Market Status ⓘ
XEUR
The market status window is an indication regarding the current technical availability of the trading system. It indicates whether news board messages regarding current technical issues of the trading system have been published or will be published shortly.
Please find further information about incident handling in the Emergency Playbook published on the Eurex webpage under Support --> Emergencies and safeguards. Detailed information about incident communication, market re-opening procedures and best practices for order and trade reconciliation can be found in the chapters 4.2, 4.3 and 4.5, respectively. Concrete information for the respective incident will be published during the incident via newsboard message.
We strongly recommend not to take any decisions based on the indications in the market status window but to always check the production news board for comprehensive information on an incident.
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