Hotlines

Looking for answers? All you have to do is ask. Eurex has dedicated specialists on hand to help with your specific issues.


Eurex Frankfurt AG | worldwide
Customer Helpdesk Derivatives

Mergenthalerallee 61
65760 Eschborn

on trading days from Monday 01:00 until Friday 23:00 CET.

T +49-69-211-1 12 10
F +49-69-211-1 12 11

eurextrading@eurex.com


Eurex Frankfurt AG | worldwide
Customer Technical Support / Technical Helpdesk

Service times from Monday 01:00 – Friday 22:00 CET
(no service on Saturday and Sunday)

Please contact your Technical Account Manager via your personal VIP number which can be found in the Member Section.

T +49-69-211-VIP / +49-69-211-1 08 88 (all)

cts@deutsche-boerse.com


Eurex Clearing AG | worldwide
Customer Functional Support

Service times from Monday 09:00 – Friday 18:00 CET

T +49-69-211-1 03 33

client.services@deutsche-boerse.com


Eurex Clearing AG | worldwide
Helpdesk Securities Clearing

Service times from 07:00 – 19:00 CET

T +49-69-211-1 19 40
F +49-69-211-1 43 34

ccp@eurex.com


Eurex Clearing AG
Helpdesk Derivatives Clearing

Service times from 01:00 – 22:30 CET

T +49-69-211-1 12 50
F +49-69-211-1 43 34

clearing@eurex.com


Eurex Clearing AG
CCP Risk Management / Risk Exposure Management

Service times from 01:00 – 22:30 CET 

T +49-69-211-1 24 52
F +49-69-211-1 84 40

risk@eurex.com


Eurex Clearing AG
CCP Risk Management / OTC Clear Helpdesk

Service times from 08:00 – 22:00 CET 

T +49-69-211-1 28 28
F +49-69-211-1 84 40

otcclear@eurex.com


Eurex Clearing AG
Helpdesk Clearing Data Control

08:00 CET – 20:00 CET

T +49-69-211-1 24 53
F +49-69-211-1 44 20

clearingdata@eurexclearing.com

Eurex Repo F7 Functional Helpdesk

Mon - Fri 07:15 - 18 :00 CET
Support regarding trading GUI, mistrade handling, training courses and examinations.

T +41-43-4 30-72 20

Repo.Trading@eurex.com

Market Status

XEUR

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