Clearing on behalf Support

The term “Clearing on behalf” refers to when the Clearing House enters adjustments to the Clearing System (C7) on behalf of a Clearing Member (CM) or Disclosed Client with System Access (DC) upon request.  

The Clearing Hotline can support with exceptional on-behalf derivatives transaction and position management requests in case the CM/DC users are not able to dot this by themselves.  

If support is needed, please contact us with your request. It must contain contact name, phone, member ID, member name; and it must have been sent from the respective member firms’ domain.  

FAQ

1. Where can I request clearing on behalf?

If support is needed, please contact us via

with your request. 

The service hours are from 01:00 a.m. to 10:30 p.m. CET during clearing days. Please keep in mind that the same clearing cut-off times apply for Eurex Clearing AG users, therefore, please send your request well in advance in order to have it processed in a timely manner. For time critical cases please call us.

2. Which information is needed from the Clearing Member when requesting clearing on behalf?

When sending your request to clearing@eurex.com it needs to contain the following information:  

  • Contact name 
  • Phone 
  • member ID 
  • member name 
  • and the request must have been sent from the respective member firms’ domain

3. Does Eurex Clearing charge for the clearing on behalf service?

Only for the services listed in item 8.4 of the Price list of Eurex Clearing AG. In case the requested-on behalf action has a charge attached to it, you will be informed. The request will be processed by Clearing Operations only if you agree with the fee.

4. Which actions can be requested as clearing on behalf and which information is need for the action?

Applicable functional actions and respective needed information are stated below. The on-behalf request needs to be worded clearly and without any ambiguity.

Action 

Necessary information 

Position 

Close-out 

Position Id, Quantity, Exceed ZCQ (Yes/No) 

Re-open 

Position Id, Quantity, Transaction Id of previous Close-out(s) 

Internal Position Transfer 

Position Id, Long Qty, Short Qty, To Account Name 

External Position Transfer 

Position Id, Long Qty, Short Qty, To Exch member 

[Un]Exercise 

Position Id, Exercise Qty Change 

Abandon 

Position Id, Abandon Qty Change 

Notification 

Position Id, ISIN, Notification Qty Change 

Transaction 

(up to T+5) 

Separation 

Transaction Id, Tran Qty 

Account Transfer 

Transaction Id, To Account Name 

O/C Adjustment 

Transaction Id 

Text Adjustment 

Transaction Id, Text 1, Text 2, Text 3 

Give-Up 

Transaction Id, To NCM/RC 

Take-Up 

Allocation Id, To Clg Mbr, To Account Name, O/C 


  • If you’re not aware of the Position Id you may provide us with account sponsor, account owner, position account, product id, contract expiration month and contract expiration year for Futures; for Options, contract class code (call/put), strike price (or contract exercise price) and version number must be specified in addition. 
  • If you’re not aware of the Transaction Id you may provide us with the same information stated for Position Id, plus Tran Date, B/S, Tran Qty and Tran Price. 
      
  • If you’re not aware of the Allocation Id you may provide us with “from NCM/RC”, product id, contract maturity, Tran Date, B/S, Tran Qty and Tran Price for Futures. For options, contract class code (call/put), strike price (or contract exercise price) and version number are needed in addition. 

If you require further information, please contact us at client.services@eurex.com.