Hotlines

Looking for answers? All you have to do is ask. Eurex Clearing has dedicated specialists on hand to help with your specific issues.


Eurex Clearing AG | worldwide
Helpdesk Derivatives Clearing

Service times from 01:00 – 22:30 CET

T +49-69-211-1 12 50
F +49-69-211-1 43 34

clearing@eurex.com


Eurex Clearing AG | worldwide
Helpdesk Securities Clearing

Service times from 07:00 – 19:00 CET

T +49-69-211-1 19 40
F +49-69-211-1 43 34

ccp@eurex.com


Eurex Clearing AG | worldwide
Customer Technical Support / Technical Helpdesk

Service times from Monday 01:00 – Friday 22:00 CET
(no service on Saturday and Sunday)

Please contact your Technical Account Manager
via our personal VIP number.

T +49-69-211-1 08 88

cts@deutsche-boerse.com


Eurex Clearing AG | worldwide
Customer Functional Support

Service times from Monday 09:00 – Friday 18:00 CET

T +49-69-211-1 03 33

client.services@deutsche-boerse.com


Eurex Clearing AG | worldwide
CCP Risk Management / Risk Exposure Management

Service times from 01:00 – 22:30 CET 

T +49-69-211-1 24 52
F +49-69-211-1 84 40

risk@eurex.com


Eurex Clearing AG | worldwide
CCP Risk Management / OTC Clear Helpdesk

Service times from 08:00 – 22:00 CET 

T +49-69-211-1 28 28
F +49-69-211-1 84 40

otcclear@eurex.com


Eurex Clearing AG | worldwide
Helpdesk Clearing Data Control

Service times from 08:00 – 20:00 CET 

T +49-69-211-1 24 53

clearingdata@eurex.com


Eurex Clearing AG | worldwide
Helpdesk Billing

Service times from 09:00 – 18:00 CET 

T +49-69-211-1 33 88

support.billing@deutsche-boerse.com


Eurex Clearing AG
Clearing Business Relations

T +44-20-7862-7276

FixedIncome.Sales@eurex.com


Eurex Clearing AG | worldwide
Regulatory Reporting

T +49-69-211-1 12 50

ECAGRegulatoryReporting@eurex.com