Sep 10, 2026
Eurex Clearing
Eurex Clearing Readiness Newsflash | Extended Customer Technical Support – Saturday coverage introduced
With this Newsflash, Eurex Clearing informs you about an extension of our client technical support coverage, underscoring our ongoing commitment to providing exceptional service and supporting your operational needs.
Beginning in September, we will introduce dedicated Saturday support. A Technical Key Account Manager will be available every Saturday from 09:00 AM to 5:00 PM CEST to handle client inquiries and ensure robust connectivity support.
With this additional coverage, our team will be able to respond swiftly to any urgent network-related queries, helping to ensure operational stability and providing added confidence in meeting your trading needs.
Please do not hesitate to contact your Technical Key Account Manager or send an e-mail to: cts@deutsche-boerse.com if you have any questions.
Kind regards,
Your Client Services Team
Further information
Recipients: | All Clearing Members, ISA Direct Clearing Members, Disclosed Direct Clients of Eurex Clearing AG and vendors | |
Target groups: | Front Office/Trading, Middle + Backoffice, IT/System Administration, Auditing/Security Coordination | |
Contact: | Your Technical Key Account Manager or cts@deutsche-boerse.com | |
Web: | www.eurex.com/ec-en/ |
